Blog
Cutting through Clutter: Don’t Fall Victim to “E-mail Bankruptcy”
In a recent article, New York Times blogger Nick Bilton lamented his e-mail overload and came…
Philip, we hardly knew ya
He was one of us. An actor. "A member of the tribe" as my friend Tracey…

eBook
Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
Can You Be Nice AND Concise? Three Business Writing Tips
Before a recent Reader-Centered Business Writing™ workshop, our client told us that their people were being…
Stories from the Road. From Washington to New York.
He was a great speaker. He used his voice and body. He made eye contact. He…
Forget Twitter! Can You Write a Complex, Logical Business Document?
Jeff Bezos, CEO of Amazon, has a regular practice which requires his senior management team to…
Stories From the Road: From The Field of Battle
As leaders, it's our responsibility to identify and leverage the inherent strengths of our people. We…