Presence & Leadership

Help your organization learn how to build credibility, establish authentic connections, and communicate messages with impact

presence-hero

Facilitating Difficult Conversations

The ability to deliver challenging information or feedback to authentically builds strong relationships.

List

Why building relationships matters

Engaging in difficult conversations is a necessary part of our work with others. Those who can create trust, rapport, and understanding can facilitate these types of conversations in ways that are caring, transparent, and authentic.
List

What participants will learn

In this module, participants will learn skills and approaches they can use to be more effective when delivering challenging information or feedback, addressing problems or issues, or facing other similar situations.

Program agenda

  • Program Agenda
  • Delivery: Virtual, up to 15 participants
  • Audience: All levels and roles
  • Timing: 2-3 hours or tailored to your needs
  • Preparation
  • Participants will complete a set of reflection questions

Real Results.

Facilitating Difficult Conversations participants will leave with

  • learn an approach to reaching out to build trust
  • deepen their listening skills to build relationship
  • learn a four-step process to facilitate difficult conversations
  • reflect on how these skills can be applied

Your teams can inspire trust, promote collaboration, and motivate people

Let’s Talk
Your teams can inspire trust, promote collaboration, and motivate people

Authentic communication is necessary for business success

Learn how we can help improve your company’s performance.

Let’s Talk
Authentic communication is necessary for business success