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Using Silence in Sales Calls
If sales professionals begin a call with a mindset that silence could be a positive sign…
One Proven Way to Strengthen Your Customer Relationships
We all know it’s more expensive to acquire new customers than to keep existing ones. Yet too…
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Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
The Key to Persuading Your Reader: Logic!
Eric had a strong case for why his company’s cloud-based CRM software was the right solution…
What Salespeople Know About Relationship-Building That You Don’t
My ultimate goal is to help them: personally, through my network, and hopefully, by what my…
Global Communication: How to Master Multi-Cultural Challenges
Non-native speakers may need more time to collect their thoughts and translate their message correctly into…