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Why Strategic Sales Writing is Reader-Centered
Your customers have just read the last page of your proposal. What’s the best reaction they…
Flying Unfriendly Skies: 6 Ways to Manage Change
At a leadership training I was attending recently, the topic of change came up, and how…
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Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
How to Write Constructive Feedback That Actually Works
Do you dread giving feedback to people? You want your top talent to grow and develop,…
Express Yourself!
In the business world, many of us believe that being expressive—allowing our faces, our voices, and…
Be Nice! It Pays
Clearly, no one likes to be treated rudely, but does incivility cause any real and lasting…
The Importance of Relationship-Building Moments in a Virtual World
Think about all of the moments you get to build a relationship and get to know…