Blog
Get Your Team Working Like a Well-Oiled Machine
To build intrinsic momentum, point out where individual contributions — like pieces of a puzzle — add…
Using Silence in Sales Calls
If sales professionals begin a call with a mindset that silence could be a positive sign…

eBook
Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
One Proven Way to Strengthen Your Customer Relationships
We all know it’s more expensive to acquire new customers than to keep existing ones. Yet too…
The Key to Persuading Your Reader: Logic!
Eric had a strong case for why his company’s cloud-based CRM software was the right solution…
What Salespeople Know About Relationship-Building That You Don’t
My ultimate goal is to help them: personally, through my network, and hopefully, by what my…