noun. One who facilitates leadership experiences for Ariel. synonyms; thought leader, guide, guru.

Rachel  Miller

Rachel Miller

Chicago, IL


  • US Mid-West


Rachel Miller assists global companies with communication, collaboration, storytelling, public speaking and more. With 25 years of experience as a facilitator, coach, performer, speaker, writer and designer of learning programs, Rachel utilizes a balance of levity and candor to help people leverage personal growth with human interactions. Rachel’s goal is to infuse joy into the process and to have participants leave an engagement happier than when they started, excited about the road ahead, and more effective in the work they do. She delivers high energy, high impact workshops, keynotes and trainings that inspire, inform, and affect positive change.

Training Experience

Rachel has worked extensively across a range of business segments including finance, pharmaceuticals, technology, accounting, and academia. Select clients include:

  • BDO
  • Accenture
  • Princeton University
  • PWC
  • Deloitte
  • Hyatt
  • Verizon
  • AbbVie
  • SAP
  • McDonald’s
  • The Wounded Warrior Project
  • Genting Cruise Lines

Business Experience

Rachel’s business background dates back to the 1990s with her work as a Production Assistant within Creative Entertainment at Walt Disney World. While at the Disney Corporation she also worked within Talent Casting and Logistics and was a musician at EPCOT Center. Later, after moving to Chicago, she worked as the Assistant to the VP of Artistic Planning and Guest Artist Assistant at the Chicago Symphony Orchestra and as the Recruitment Coordinator for the Civic Orchestra of Chicago. It was while living in Chicago that she took her first class in improvisation which led to a career as a performer and facilitator.

Theater Experience

The Second City, Chicago, IL : Actor, Improviser, Writer, Director

  • Member of National Touring Company, performed onboard Norwegian Cruise Lines, performed with two Philadelphia residencies, and understudied multiple cast members across two Chicago resident stages

Boom Chicago, Amsterdam, The Netherlands: Actor, Improviser, Writer

  • 6 original sketch comedy reviews, 150+ corporate engagements throughout Europe, International comedy festivals in Berlin, Singapore, Edinburgh, Chicago, and Lowlands

A variety of commercial and tv appearances, including Twix, Nintendo Wii NHL 2K10 “Hockey Moms,” NBC’s Chicago Fire, and was the spokesperson for a brand of Dutch sparkling water with her face on millions of bottles of water

Education and Credentials

  • Master of Arts Administration from Indiana University
  • Bachelor of Music, Oboe Performance from Indiana University
  • Improvisation and Sketch Training Programs: Second City Conservatory, iO and The Annoyance Theatre

Sample Coaching Assignments

  • Created, facilitated, and implemented global hospitality training for the McDonald’s Corporation
  • Coached employees of a multinational technology company to improve presentation skills both live and virtually in preparation for I/O tech conference
  • Coached cruise staff of international cruise line based in Asia towards greater confidence when dealing with passengers across multiple languages and cultures as well as hosting abilities, audience engagement and authenticity
  • Coached sales representatives of major pharmaceutical company to improve presence, leverage authenticity and utilize storytelling