In this recorded sesssion, Ariel’s CEO, Scott Simmons, talks with Prudential’s Regional Vice President, Head of Specialty Markets and Retirement Counseling, Rob Luciani, about how Prudential’s nearly 500 client-facing consultants rapidly shifted their operating methodology from in person conversations to a phone/virtual environment. You will learn the changes that were quickly implemented, how both the clients and consultants responded, and what Prudential envisions the future of client-facing relationships looking like.

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