EXECUTIVE COACH | CAROL LEMPERT

New York, NY based Carol Lempert is an Executive Coach, Learning Designer and Communication Specialist and with over 15 years of experience in the field of Training and Development.  She has trained and coached people at all levels; from internal service providers to mid-level managers to CIO’s.

Carol believes implicitly in the power of practice and coaching. “I came to understand the importance of practice while working on my Master’s thesis in Theatre. There is no way to perform Shakespeare without hours and hours of practice (rehearsal) and coaching (direction). This discipline has helped me understand the importance of performing in all its forms. On the stage and on the job.”

Her coaching philosophy is uncomplicated: “Get to know and like the person. Find out what they want to improve. Find out what makes them tick. Create a baseline of current skills. Create a plan the person is comfortable with.  Provide insightful feedback. Create many, many practice moments for the person to ‘try the new skills on’. Encourage, encourage, encourage. Celebrate success.”

People who have worked with Carol have said that they are able to:

• Deliver feedback more effectively

• Coach their own teams to better success

• Overcome sales objections with more ease and confidence

• Manage their time more efficiently

• Influence clients more positively

• Present more comfortably to senior executives, internally and externally

• Build deeper client relationships

• Sell themselves better at job interviews

From 2000-2006 Carol worked as Vice President, Learning for e-roleplay – a Toronto based start-up that specialized in providing practice, feedback and coaching to the financial services sector.  Her personal clients included DVP’s and Regional Managers at TD Canada Trust, Financial Advisors at Royal Bank and Branch Managers at Scotia Bank. When she left in 2006 to join the Ariel Group the company had grown to a business of $5M.

Prior to 2000 Carol worked in and developed an understanding of the needs of government, small business and academia.

RECENT COACHING ASSIGNMENTS:

• CIO, Fortune 100 Company
  Coached a CIO at a Fortune 100 company to improve his presentation skills by developing a more engaging and inspiring style.

• Manager, Investment & Technology Development Firm
  Coached a Manager at an investment and technology development firm to cultivate deeper work relationships in order to build trust and credibility with her all male team.

• Various Consultants, A.T. Kearney
  Carol has had an eleven year relationship with A.T. Kearney as an executive coach helping North American and European Management Consultants to improve their Influencing Styles through a program called Building Bridges.  She has worked with over 100 consultants through this initiative and received the highest evaluation scores of a program in the company’s history.

EDUCATION AND PROFESSIONAL DEVELOPMENT:

• York University Faculty of Graduate Studies. MFA, 1988

• Job Finding Club Facilitators Training. Received Certification/Behavioral Learning Techniques, 1994

• YWCA Life Skills Coach Training Program. Received Certification/Pedagogy of Adult Education, 1993

• Myers-Briggs Type Indicator Training Program. Received Certification, 1993

• Wayne State University. BFA  with distinction, 1986

WHAT CLIENTS SAY:

“Carol is a wonderful person to work with. She is creative, dedicated, smart and talented. She knows how to bring out the best in people and has a large capacity to get the job done, and done well.”
— Operations Executive